Solutions

Maintenance & Support Packages

At Bighit Infotech, we go beyond just fixing bugs — we proactively manage and maintain your website to ensure it’s always performing at its best.

Maintenance & Support

Keep Your Website Running Fast, Secure & Bug-Free — Always

A great website or application is never a one-time job — it needs consistent care to stay updated, secure, and optimized for performance. At Bighit Infotech, we offer flexible Annual Maintenance Contracts (AMC) and monthly support plans designed to give you peace of mind, knowing that your digital assets are being monitored and maintained by professionals.

Whether you run a small business website, an eCommerce store, or a full SaaS platform, our proactive support ensures your site stays live, lightning-fast, and protected 24/7.

Our Maintenance & Support Services Let You Focus on Growth — Not Glitches

Are you constantly fixing website bugs, updating plugins, or chasing security alerts instead of scaling your business? At Bighit Infotech, our Maintenance & Support Packages are built to remove that stress. We handle everything behind the scenes — from backups, security checks, and performance tuning to regular updates and priority bug fixes — so you don’t have to.

With proactive monitoring and expert care, your website stays fast, secure, and always ready to perform — while you stay focused on your customers, content, and conversions.

What’s Included in Our Maintenance & Support Packages

At Bighit Infotech, we go beyond just fixing bugs — we proactively manage and maintain your website to ensure it’s always performing at its best. Our maintenance packages are designed for busy business owners who want peace of mind, knowing their website is in expert hands.

Scheduled Backups & One-Click Restore

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Advanced Security Monitoring & Updates

We keep your site protected from hackers, malware, and vulnerabilities by installing the latest security patches, updating plugins/themes, and integrating firewalls. With real-time malware scans and threat monitoring, your website stays safe 24/7.

Speed Optimization & Performance Tuning

A slow site kills conversions. That’s why we regularly optimize loading times, compress images, clean unnecessary code, and fine-tune your hosting environment. We also align your site with Google Core Web Vitals for better search ranking and user experience.

Bug Fixes & Technical Support

Have a layout issue? Button not working? Something broke after an update? Our technical team is always on standby to fix bugs, resolve errors, and troubleshoot problems — fast and efficiently.

Uptime Monitoring & Critical Error Alerts

We use monitoring tools that track your website’s availability in real-time. If your site goes down or shows a critical error, we get notified immediately and work on a fix — often before you even notice.

Content & Design Edits (Optional)

Need to update a banner, change some text, or publish a blog? Most of our plans include a limited number of content edits per month, so your site always stays fresh and relevant without needing a full-time developer.

Priority Support — When You Need It Most

Get direct access to our support team via email, WhatsApp, or phone, with faster turnaround times and dedicated service. Perfect for high-traffic or business-critical websites that can’t afford delays.

“Working with the team was a game-changer for APG Shimla University. They didn’t just give us a beautiful website — they gave us a strategic asset that now powers admissions, communications, and branding. Everything was delivered on time with zero compromise in quality.”

“We recently partnered with Bighit Infotech to revamp the Future Institute website, and the outcome was outstanding. They truly understood the importance of education-focused design and built a platform that is both modern and informative. The website is now easier for students and parents to navigate, with clear information, fast load times, and a clean layout. The response from our visitors has been fantastic. Highly professional team with great attention to detail!”

"I recently got my website redesigned by Bighit Infotech, and the results exceeded my expectations! The team took time to understand my vision and requirements, and their communication was prompt and clear throughout the process. The final website has a clean, elegant design that’s also very user-friendly. On top of that, their SEO strategy significantly boosted my website traffic in just a short time. Highly recommended!"

"As a solo marketer in a small team, I had very limited knowledge of SEO before partnering with Bighit Infotech. From day one, they aligned with our goals and helped us improve our keyword rankings, domain authority, and lead generation through the website. The results were tangible — increased traffic, better visibility, and more form submissions. Over the past 9 months, as I’ve gained a better understanding of SEO, they’ve seamlessly adapted to my changing needs, offering flexible support and consulting. The ROI has been well worth the investment!"

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Have questions or need guidance on your next digital project? Our team is ready to help you explore the right solutions tailored for your business. From discovery to deployment — we’re with you at every step.

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Maintenance & Support Packages